Terms of Service
Last updated: 9 February 2026
1. Acceptance of Terms
By accessing or using the Circlo website, platform, or services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Services.
These Terms apply to business customers only. Circlo does not offer consumer services under these Terms.
2. Description of Services
Circlo provides digital tools and supporting services that help companies design, operate, and evidence circular apparel systems. This includes, but is not limited to:
- Digital Product Passport (DPP) infrastructure
- Product and lifecycle data management
- Sustainability, LCA, and impact reporting tools
- Regulatory readiness and disclosure support
- Operational and program support related to circular apparel initiatives
Circlo acts as a technology and systems provider. While some services may support operational decision-making, Circlo does not assume responsibility for clients' regulatory, legal, or commercial obligations.
3. Accounts and Access
3.1 Registration
To use the Services, you must create an account and provide accurate, current, and complete information. You are responsible for keeping your account information up to date.
3.2 Account Security
You are responsible for safeguarding your credentials and for all activities conducted through your account.
3.3 Suspension and Termination
Circlo may suspend or terminate access immediately if you:
- breach these Terms,
- fail to pay applicable fees,
- misuse the Services, or
- create legal, regulatory, or reputational risk for Circlo.
4. Acceptable Use
You agree not to:
- use the Services for unlawful purposes,
- upload false, misleading, or unsubstantiated product or sustainability data,
- attempt unauthorised access to systems or data,
- disrupt or interfere with platform functionality,
- introduce malicious software or code,
- misrepresent products, impacts, or compliance status.
You remain solely responsible for the accuracy and completeness of all data you provide.
5. Data, Content, and Intellectual Property
5.1 Client Data Ownership
You retain ownership of all product, operational, and sustainability data you upload or generate through the Services.
You grant Circlo a limited, non-exclusive license to process, store, and display this data solely to provide and improve the Services.
5.2 Aggregated and Anonymised Data
Circlo may aggregate and anonymise data across clients for benchmarking, analytics, product improvement, and reporting insights, provided such data does not identify you or your customers.
5.3 Outputs and Reports
All client-specific outputs (including reports, calculations, and DPP records) remain client-owned and may be used by you for internal and external reporting, including regulatory disclosures.
Circlo retains ownership of its underlying methodologies, software, schemas, and platform architecture.
6. Regulatory Disclaimer
Circlo does not provide legal, regulatory, or compliance advice.
The Services support data collection, structuring, and reporting but do not guarantee regulatory compliance, audit outcomes, or acceptance by authorities. You remain solely responsible for:
- regulatory filings,
- sustainability claims,
- disclosures,
- and compliance with applicable laws.
7. Fees and Payment
7.1 Fees
Certain Services require payment. Fees may be based on a combination of subscriptions, usage, items, or programs and are invoiced as agreed.
7.2 Non-Refundability
Fees are non-refundable except where required by law. No refunds are issued for partially used services, including where work has already commenced or costs have been incurred.
7.3 Price Changes
Circlo may change pricing with at least 30 days' notice. Continued use constitutes acceptance.
8. Data Access and Export
Upon termination, you may request export of your data in a commonly used format, subject to reasonable technical and administrative conditions.
Circlo may retain audit logs and operational records as required by law or legitimate business needs.
9. Service Availability and Warranty Disclaimer
The Services are provided "as is" and "as available." Circlo does not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, all warranties, express or implied, are excluded.
10. Limitation of Liability
To the maximum extent permitted by law, Circlo's total liability arising out of or related to the Services shall not exceed the fees paid by you in the preceding 12 months, excluding costs already incurred on your behalf.
Circlo shall not be liable for indirect, incidental, consequential, or punitive damages, including lost profits, regulatory penalties, or reputational harm.
11. Indemnification
You agree to indemnify and hold harmless Circlo from claims, damages, losses, and expenses arising from:
- your data,
- your use of the Services,
- your regulatory or sustainability claims,
- or your breach of these Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the Netherlands.
Any disputes shall be exclusively submitted to the competent courts of the Netherlands.
13. Changes to These Terms
Circlo may update these Terms from time to time. Material changes will be communicated via the website or platform. Continued use constitutes acceptance.
14. Contact Information
Naviza B.V. (operating under the brand "Circlo")
Eerste Passeerdersdwarsstraat 82-86
1016XD Amsterdam
The Netherlands
Email: legal@wearecirclo.com